FAQ

Can I change the contents of the box?
Yes! If you purchase a "Build Your Own Taste of Home" box, it's easy to customise your Down Under Box to include all of your favourite Aussie treats. You can also personalise each box by uploading a photo and adding a message for us to print off and include in the box. 
 
 
How much is postage?
Postage is a flat rate of $20AUD for anywhere in the world. Each box weighs 1kg and we have worked with our shipping provider to get the price as low as possible.
 
All shipments are tracked and you will receive your tracking number via email after the order is dispatched.
 
 
What countries can I send a Down Under Box to?
You can send a Down Under Box anywhere in the world!
 
 
How long does delivery take?
That will depend on which country the box is being sent to:
 
Australia/New Zealand: 3-5 Business Days
 
Asia Pacific: 5-12 Business Days
 
Europe: 5-15 Business Days
 
USA/Canada: 5-14 Business Days
 
Rest Of The World: 6-20 Business Days
  
 
You are missing my favourite treats. Can you get them in?
Due to an extreme amount of requests for custom Down Under Box quotes we have decided to stop offering this service while we try to catch up with demand.
We hope to add this service back in the coming months